Practical information

Cloakroom/lockers

Trixxo Theater Hasselt has a cloakroom on the right side of the foyer.

You pay 2 euros per piece. (1 piece per coat rack)

The cloakroom usually remains open until 1 hour after the show.

Opening of the doors

Information on timing, safety and mobility can be found at the bottom of the details page a few days before the event. The doors usually open one and a half hours before the start of the event. From then on you can go to the bars for a snack and a drink.

Access to the venue

Always offer your own ticket at the entrance and not someone else's. That way scanning goes much more smoothly and you avoid waiting at the door.
Do you save your tickets on your phone? Then make sure your ticket is clearly visible. That means: full clarity and no cracks in your screen.
Do not bring any luggage, (large) handbags or (back) bags and respond correctly to any requests from security.
Bags may not be larger than 21 cm x 30 cm x 10 cm (A4 format).
It is forbidden to enter the venue with bottles, cans, alcohol, sound recorders, film and photo cameras, fireworks and objects that may pose a safety hazard. Smartphones with a photo function are tolerated unless otherwise specified.
Photographing and filming during the event is prohibited, unless otherwise determined by the organizer. Entering the venue implies consent to possible searches.
Smoking is strictly prohibited in the venue.
Pets are not allowed. Blind and visually impaired persons may bring a guide dog. Please contact us in advance about this.

Visit with toddlers

We very often have children's shows in our theatre. If you come to Trixxo Theater Hasselt with small children, please keep in mind the following arrangements.

Pushchairs can be left safely in the cloakroom.
Also diaper bags must be handed over to the cloakroom. For reasons of fire safety (risk of tripping), these must not be brought into the theatre itself.
In the theatre, the rule of “1 ticket per spectator” applies. You have to buy a ticket for a child even if you are putting it on your lap or when the child is staying in a child car seat (maxi cosi). For fire safety reasons, the theatre has a maximum number of people allowed, regardless of whether they are adults or children.
A changing mat and nappy container are available in the sanitary area.
If you have any questions about breastfeeding, please contact us at +32 3 400 60 60
Take into account the noise level at children's shows: provide the youngest with appropriate hearing protection.
In normal circumstances, children who have a seat on the ground floor (rows 1 to 13) or the first row of the bleacher (row 17) can, upon presentation of their ticket, get an extra cushion from the cloakroom.